Field-Force Service Automation System
600
Live Technicians
30K
Assets Tracked
14
Locations Pan India
Tech Stack
Project Overview
An end-to-end Service Operations Management system for OEMs that caters to activities and events related to breakdown and maintenance servicing that integrates with SAP. Using advanced Data Analytics and Geo-Fencing, the system enables real-time tracking and management of field service operations across multiple locations.
Our Involvement
Blackcurrant has a knack for building web and mobile platforms that scale. We architected and developed the complete Field-Force ecosystem, from the mobile apps used by technicians in the field to the comprehensive dashboard used by managers to track operations in real-time.
“Blackcurrant has a knack for building web and mobile platforms that scale. Their expertise in integrating complex systems like SAP with modern mobile applications has transformed our field service operations.”
Srinivasan
Head of SAP & IT at Stulz CHSPL India